We have vehicles ranging from 1 passenger to 8 passengers. We can however provide more than one vehicle for your journey and accommodate up to 50 passengers.
What if our return flight is delayed?
Upon your reservation for our airport transfer service, we will ask you for your return flight numbers. We will therefore check the planes arrival time before travelling to collect you and adjust our time accordingly, therefore should the plane be delayed we would not charge any more than quoted.
How do I know you will arrive at 04.00 in the morning?
We always call our passengers a minimum of 2 days before their outward travel date. During this call we will confirm your travelling arrangements and return flight numbers and timings. We will always arrive 10 minutes early on the day. Rest assured, we have many clients both private and corporate who will vouch for our reliability. Please see our testimonials or call us for a reference.
What form of payment do you accept?
We accept Cash, Cheques and Credit Cards. We are willing to invoice businesses and individuals retrospectively, subject to payment within a strict nett 30 day period.
Can I smoke in the car?
No. For the benefit of all of our clients, all our vehicles are NON-Smoking. Smokers can be accommodated with regular stops if required.
Do we have to share?
No, when you book our services, you book an exclusive vehicle for your sole use.
Can we share?
Yes, if we have an existing journey booked and both parties are amenable to share, then we will offer a price reduction and join the parties together. Alternatively, we regularly travel to Heathrow and Gatwick Airports and may have a vehicle either going up or coming back empty, if this journey ties in with your plans we may be able to offer a price reduction.
Can you provide child seats?
Yes, we have a stock of child and baby seats suitable for all ages. Please advise your requirements on booking.
May we stop en-route?
Certainly, we normally allow enough time for a convenience stop, should you prefer to stop for a meal/coffee, then please advise at the time of booking so we can ensure we have built in a time allowance for this.
Do you have modern vehicles?
Yes, all of our vehicles are within 4 years old. Every year, we replace as many vehicles as we can to keep a new fleet.
What happens if the plane arrives early?
When we take your booking, we ask you to provide us with your return flight number and timings. On the day of your return, we always check the airport flight information and would adjust our times accordingly.
May we take as much luggage as we like?
Yes, within reason. We have 3 saloon cars, these have a limited amount of luggage space. We do however have 5 people carriers of varying sizes. If you have a large amount of luggage then please advise the office and we will ensure we provide a people carrier which would better suit your needs (no extra charge).
Do you put 2 people in a minibus?
No absolutely not. We do not have ‘spit and sawdust’ minibuses. We have extremely comfortable luxurious people carriers and saloon cars.